Privacy Policy

How we collect, use, and protect your information

Last updated: December 2024

1. Information We Collect

We collect information you provide directly:

  • Account information (name, email, authentication data)
  • Content you create (conversations, images, documents)
  • Payment information (processed securely by our payment providers)
  • Communications with our support team
  • Usage data and preferences

2. How We Use Your Information

We use your information to:

  • Provide and improve our AI services
  • Process payments and manage subscriptions
  • Send important updates and notifications
  • Respond to support requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. AI Training Disclaimer

Important: We do NOT use your conversations, generated content, or any personal data to train our AI models. Your data is used solely to provide you with our services and is never shared with third parties for AI training purposes.

4. Data Sharing

We do not sell your personal information. We may share data with service providers who assist in operating our Service (payment processors, hosting providers) under strict confidentiality agreements. We may also share data when required by law or to protect our rights.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can delete your data at any time through your account settings. Some data may be retained for legal compliance purposes.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data ("right to be forgotten")
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent at any time

7. Security Measures

We implement industry-standard security measures including encryption in transit and at rest, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at [email protected] or through our Contact page.